Small Enterprise Finance Agency: Small Business Annual Review Study and Survey
Mthente has been commissioned by Small Enterprise Finance Agency (SEFA) to conduct an Annual Review of Small Business and Cooperatives in South Africa. The aim of the project is to provide a description of trends and an analytical assessment of the performance of the Small and Medium Enterprise (SME) sector within the broader context of the South African economy.
This will be achieved through a literature review of the global, regional and South African trends of SME performance, a detailed desktop statistical analysis, in-depth stakeholder interviews, and quantitative interviews with an indicative sample of 1 500 SMEs and Cooperatives in both the informal and formal sector.
The Kaplan Centre: Black South Africans’ Perceptions of the Jewish Community
The Kaplan Centre commissioned a survey to measure the attitudes and perceptions of Black South Africans towards Jews and the Jewish community. The research also sought to understand the pervasiveness and potency of these attitudes and perceptions. While this research is not representative of the population of Black South Africans, a scientifically sound research methodology was employed in order to achieve its aims.
Once compiled and finalised, the research report was shared with the leadership of the Jewish community, thus providing empirical data and insight into the future of Jews in South Africa; as well as enabling the development of bespoke strategies focused on counteraction, mobilisation and advocacy.
TBSP Advertising and Marketing: Baseline for Saldanha Bay IDZ Community Development Project
TBSP Advertising and Marketing commissioned a baseline study for the Saldanha Bay Industrial Development Zone Community Engagement (SBIDZ CE) to assess both the socio-economic profile and the prevailing conditions and perceptions of the seven towns that make up the community of Saldanha Bay Municipality (SBM). A survey questionnaire was translated into English, Afrikaans and isiXhosa and, after a pilot study of 200 households, the survey was refined and conducted in 3,800 households in the following towns: Saldanha Bay, Vredenburg, Langebaan, St Helena Bay, Paternoster, Jacobsbaai and Hopefield. Twenty focus groups with residents of the SBM and local stakeholders were held, which provided a comparison of responses, verification of dominant themes and corroboration of the survey findings.
This research provided baseline data in relation to the SBIDZ CE, in order to monitor the project’s progress, impact and effectiveness over the medium to long term across a portfolio of activities and interventions.
Industrial Development Corporation: Delegate Satisfaction Survey
The Industrial Development Corporation (IDC) commissioned a delegate satisfaction survey for the gala dinner and conference held to celebrate their 75th anniversary. The conference is intended to be the first in a regular series of premier industrial development events in South Africa. The event brought together national and international experts, and enabled dialogue between private and public sectors.
The project objectives were to:
- gauge the value provided to delegates regarding the content and flow of the conference; and
- to gain insights for the purposes of informing the 2017 conference.
Gauteng Department of Health: Evaluation of the Outcomes of Ward-Based Door-to-Door AIDS Education Programme in Gauteng Province
The Gauteng Department of Health has commissioned an evaluation to determine and assess the outcomes of its ward-based door-to-door AIDS education programmes. This programme has been implemented in informal settlements and high risk areas in Gauteng to:
(i) improve HIV prevention through a combination of preventative measures;
(ii) address health care through testing, treatment and adherence;
(iii) identify and refer orphans and vulnerable children (OVC) for poverty relief or referral; and
This holistic effort is aimed at mitigating the effect of HIV/Aids on residents.
The objectives of the evaluation are to:
- measure the results and outcomes of the programme in the five municipalities where the programme has been implemented;
- measure the effectiveness of the referral systems from the programme to NGO and government services;
- document community responses to the programme; and
- analyse the community reponses; and recommend processes, systems and methods to strengthen the ward-based door-to-door AIDS education programme in Gauteng.
In the pilot study, 104 households were successfully surveyed. The full survey will be implemented in mid-2016, where a total of 2 100 households will surveyed.
Department of the Premier, Western Cape Government: Energy Security Survey
The Department of the Premier, Western Cape Government, commissioned market research into household and business views across the Western Cape on the current energy crisis and attitudes regarding their energy behaviour. The Western Cape Government views energy security as a game changer. Implemented in conjunction with the City of Cape Town, the aim of this game changer programme is to reduce the current Provincial demand from Eskom by 10% over the next three years. To do this households and businesses need to be “informed, educated and motivated to become power providers in a way that is optimal for them and for municipalities.”
The research provided:
- a detailed understanding of consumer behaviour attitudes and awareness; and
- an understanding of energy usage and savings.
This information was used to design a communications campaign on energy security that was developed by Y&R Advertising.
The target audience for the research project included households and businesses located in the local municipalities of Cape Town, Drakenstein, Stellenbosch and Saldanha Bay. Key variables taken into consideration when developing the sample were municipality, race, and Living Standards Measure (LSM). Altogether 1,319 household surveys were conducted and 250 businesses were surveyed. In addition six focus group discussions were facilitated post-survey to gain further insight into the information collected.
Communicare: Tenant Demographic Profiling & Satisfaction Survey
Communicare; a social housing Non-Profit Company offering rental accommodation service in the Western Cape, commissioned a baseline tenant demographic profiling and customer satisfaction survey. This research provides the baseline demographic profile of the current households under the Communicare rental accommodation service offering, as well as data on the levels of satisfaction these tenants with the services provided by Communicare.
The objective of the survey was to inform the long-term planning and sustainability of Communicare through ensuring that its policies and programmes are tailored to the needs of its current and prospective tenants.
The survey focused on the following thematic areas:
- demographic information;
- household income;
- motivations and aspirations;
- customer satisfaction;
- internet connectivity;
- communication preferences; and
- community development.
Out of a total of 3,334 housing units, a response rate of 73% was achieved, with 2,393 tenants responding to the survey. The survey feeds into Communicare’s Strategic Plan 2015-2018, which identifies its tenants as a strategic stakeholder and commits the organisation towards a more customer-centric approach to tenant management.
Khayelitsha Commission: Community Perception Survey
The Commission of Inquiry into allegations of police inefficiency in Khayelitsha commissioned a public perception survey amongst residents on the efficiency and conduct of police in Khayelitsha in November 2013. Face-to-face interviews were conducted with 1,836 Khayelitsha residents in the three SAPS precincts: Khayelitsha, Harare and Lingelethu West. The survey was followed by a qualitative focus group to further explore and analyse research findings. Our research and findings are quoted in the Commission’s final report, “Towards a Safer Khayelitsha,” and our researchers testified before the Commission
The Kaplan Centre, University of Cape Town: Black South African’s Perceptions of the Jewish Communities in the following cities
The Kaplan Centre has commissioned a survey to measure the attitudes and perceptions of black South Africans towards Jews and the Jewish community. The research also aims to understand the pervasiveness and potency of these attitudes and perceptions. While this research will not be representative of the population of black South Africans, a scientifically sound research methodology will be employed in order to achieve its aims. On completion the research report will be shared with the leadership of the Jewish community thus providing empirical data and insight into the future of Jews in South Africa; as well as enabling the development of bespoke strategies focused on counteraction, mobilisation and advocacy.
Safety and Violence Initiative, University of Cape Town: Tracking Study on Youth Violence Reduction in Gugulethu and Manenberg: The Amandla Edu-Football Safe-Hub Model
Amandla Edu-Football, through its partnership with the Safety and Violence Initiative at the University of Cape Town (SaVI-UCT) and the International Committee of the Red Cross (ICRC), commissioned a baseline survey for the youth violence prevention study at Amandla’s ‘Safety-Hub’ facility, located in the violence-prone communities of Gugulethu and Manenberg. The research study was commissioned in order to develop a baseline that would be used to monitor and track the progress of the Safety-Hub facility’s youth development interventions over a 10-year period.