This study provided an overview of piracy as a global phenomenon and a possible threat to South Africa and KwaZulu-Natal online platforms. An analysis of the extent and prevalence of piracy and other illegal activities related to selling online content in KwaZulu-Natal is discussed from a broad overview of online piracy. The study recommends that copyright laws in South Africa should be clearer and should extend to education and training platforms. Cultivation of digital environment and access to affordable internet access. Lastly, better law enforcement structures, including a specific police unit that deals with copyright infringement of creative industry outputs like film, should be implemented. This recommendation is extended to include specific punishable actions that policy and law enforcement should implement to curb piracy.
The Mining Qualification Authority (MQA) is regarded as a Sector Education and Training Authority (SETA) operating in the Mining and Minerals Sector (MMS) in South Africa. In terms of the National Skills Development Plan, SETA’s remain an authoritative voice in the labour market and are experts in their respective sectors. Thus, SETAs are required to undertake sector and nationally commissioned research and data analysis to inform skills planning and interventions. The MQA partnered with Mthente to undertake research to understand the relationship between scarce and critical skills and the training interventions that are implemented in the MMS. The objectives of this research were to:
- Understand the nature of skills that are reported to be in demand in the MMS
- Understand the nature of supply of skills reported in the MMS
- Understand the relationship between the demand and supply of skills in the MMS
- Provide actionable recommendations that can improve the current skills training and development landscape within the MMS
A mixed-methodology approach in the form of an in-depth literature review, secondary data analysis of WSP data, expert interviews and the development of 8 sub-sector case studies were used to answer the key research questions. Thereafter, Mthente provided a report that provided a contextual overview of skills and education in the MMS, an overview of the current skills gaps and skills development in the sector, case studies which can be used to guide skills development initiatives in the future followed by a recommendation section.
Electrum is a South African fintech company that uses modern technology to make transactions easier. Electrum appointed Mthente to conduct research on Value-Added Services (VAS) in South Africa, with the primary objective of investigating the VAS landscape, understanding the current and future landscape of VAS in the country, and develop recommendations for building a VAS business for Electrum’s clients.
In the context of this study, VAS is defined as providing a way for banking, retail and mobile network operator (MNO) customers to purchase digital products such as airtime and data, lottery tickets, conduct money transfers and pay bills. The total market value for VAS transactions is estimated at a little over R565 billion per year, with retailers facilitating the largest number of transactions.
An estimated 700 million VAS transactions take place in South Africa every month, with prepaid airtime and data purchases making up the largest percentage of these transactions. Prepaid airtime and data also constitute the largest share of the market in value terms, followed by money transfers and utility payments.
This study aimed to update research that was conducted in 2019, in order to understand changes in the VAS landscape. The study used a mixed methodology approach, which included a consumer survey, industry research through expert interviews, and desktop research, to establish the current and future trends in the market and understand the impact of COVID-19 on consumer behaviour and purchasing patterns.
In the study, we identified that while there have been limited changes in the VAS ecosystem over the past two years, there have been significant changes in consumer behaviour. Most prevalent among these have been increases in the purchasing of prepaid airtime and data, sports betting and travel and ticketing. Despite the growing popularity of sports betting among consumers, providers are concerned about the ethical and regulatory stability of the sector, making it unlikely that this sector will become a strategic priority for consumer-facing businesses. Perhaps the most impactful finding of the study is the asymmetrical impact of VAS provision for businesses: while positive consumer experiences with VAS purchases are unlikely to draw a large number of new clients, failure to deliver strong value and good customer service with VAS products is likely to drive existing customers away.
Mthente Research and Consulting Services (Pty) Ltd (Mthente) was appointed to conduct a market analysis study commissioned by Save The Children South Africa (SCSA). SCSA through its Children on the Move Project (COM) focuses on children and youth considered highly vulnerable and at-risk due to the effects of migration. These are mainly unaccompanied and separated migrant children of different migratory categories such as asylum seekers, refugees, trafficked smuggled children, and economic migrants amongst others. According to Stats SA (2019), the provincial estimates show that while Gauteng Province has a migrant population of (25.8%), both Limpopo Province and Eastern Cape have a proportion of (33.3%) of migrants younger than 15 years old. Child protection actors which work with migrant children have raised concerns that migrant children seem predominantly limited to institutional facilities with no access to other forms of care and with limited options of existing pathways into independent living (UNICEF, 2020).
This assessment utilised a mixed-methods approach which included beneficiary (child-centred) surveys conducted with the target groups in Limpopo and Gauteng Province. The study also surveyed employers from different sectors in Limpopo and Gauteng Province to identify the skill gaps that employers consider for employability. Beneficiary (child-centred) focus group discussions were conducted with children between 14-24 years, in five organisations across Limpopo and Gauteng Province, to assist in identifying the kinds of skills development initiatives that could be meaningful to them. Lastly, Semi-structured interviews were conducted with key informants from different organisations that all deal with children.
The study showed that there was a need for an array of skills development initiatives which need to be implemented to enhance the children’s employability and lessen the risk of their vulnerability once they reach 18 years old. Furthermore, organizations ought to place children in a program that will meet and fulfil their career goals. Therefore, forming partnership between the organisation and some of training and life skills programs in the provinces present as an alternative option that can assist COM in South Africa post formal education.
The findings from the study was utilised to inform Save the Children South Africa (SCSA) on meaningful and life changing skills development options for Children On the Move (COM), between the ages of 14-24 years old in South Africa. The skills development options would also assist the children in having a higher chance of a successful transition into independent living. This study informed future COM interventions and key indicators geared towards migrant and vulnerable children.
Due to the current depressed economic climate having the potential to impact negatively on the positive growth trajectory of SMMEs and Cooperatives in South Africa, the Department of Small Business Development (DBSA) commissioned Mthente to undertake a study that would establish the preliminary effects of the downgrade and slow growth on SMMEs and Cooperatives, explore the policy responses from the experiences of three countries at a similar stage of development, provide an evaluation of the policy responses for the South African context based on the country-study benchmarking and recommend the best policy responses that would yield tangible results in supporing SMMEs and Cooperatives during periods of economic recession.
The study was informed by a workshop with entrepreneurs, interviews with SMMEs and a detailed analysis of the policy responses to economic challenges in Kenya, Taiwan and Brazil.
Mthente was commissioned by the Arts and Culture Department (ACD) of the City of Cape Town to develop a Cultural Planning Framework for Delft in collaboration with Delft’s arts and culture stakeholders. The Framework included a detailed action planning in order to provide strategic direction.
The desired outcome of the research was to develop “a broad framework of long range goals to form the basis for more specific planning work in the future. This work invovled extensive stakeholder engagement with the Delft community, local leaders, and people involved within arts and culture, which was supported by extensive secondary research on the area.
Mthente was commissioned by the Arts and Culture Department (ACD) of the City of Cape Town to ‘test’ their draft Cultural Mapping Toolkit in the following previously mapped areas: Node 1: Bo-Kapp; Node 2: Woodstock, Salt River and Observatory; and Kalk Bay and Simonstown. This ‘testing’ resulted in Mthente updatingj the Cultural Mapping Toolkit and undertaking a mapping study in Hanover Park.
Mthente conducted research for the Cape Craft and Design Institute (CCDI), looking at the value of the local craft and design retail sector in the Cape Town Metropole. The research was informed by 60 interviews with design retailers, a spatial economy analysis that focused on design retailers in two nodes – the Watershed at the Victoria and Alfred Waterfront and the Hout Bay Market, and in-depth case studies with two retailers within these nodes.
In conducting this research, the CCDI hoped to illustrate the link of this sector to the Tourism sector of the provonce, thereby showcasing the the importance of this sector to the economy of the Western Cape.
Mthente was commissioned by the Arts and Culture Department (ACD) of the City of Cape Town to ‘test’ their draft Cultural Mapping Toolkit in the following previously mapped areas: Node 1: Bo-Kaap; Node 2: Woodstock, Salt River and Observatory; and Node 3: Kalk Bay and Simonstown.
This ‘testing’ resulted in Mthente updating the Cultural Mapping Toolkit and undertaking a mapping study in Hanover Park.
Mthente was commissioned by the Small Enterprise Development Agency (SEDA) to undertake a review of its current Incubation Ownership, Operation and Governance Model of the SEDA Incubation Programme, in order to identify challenges with and/or gaps in the model, and to learn from best-practice incubation ownership, operational and governance models.
The review will be used as a basis for recommending changes or improvements to the current model in terms of effectiveness and agility.
Mthente was commissioned by the B-BBEE Commision to undertake a benchmark study against the best practices on economic transformation and empowerment both regionally and internationally. Apart from South Africa, the four other BRICS countries (Brazil, Russia, India and China) and two additional countries (Malaysia and Zimbabwe) were identified for inclusion in the benchmark study.
The South African case was also explored by way of existing literature on economic transformation and B-BBEE legislation as well as through stakeholder interviews. From this and key lessons from the other case studies key lessons were derived and key conclusions drawn. This informed our strategic recommendations, aimed at assisting the B-BBEE Commission deliver upon its core mandate.














