What we do

Established in 2005, Mthente Research and Consulting Services is a boutique consultancy specialising in collecting and analysing quantitative and qualitative data to inform organisation’s decisions. We listen, learn and respond to our clients with bespoke, robust and pragmatic solutions. We offer results through innovative data analysis and research. We strive for professionalism and quality, with our core ethos being a guarantee of cost effective and high quality research and business solutions for our clients.

Stakeholder Intelligence

A robust & responsive stakeholder engagement model is critical…

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Monitoring & Evaluation and Impact Assessment

Understanding the success of any project or programme requires…

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Market & Consumer Insights

In a competitive economic climate, organisations cannot afford…

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Surveys & Analytics

Mthente’s specialist research team assists organisations with…

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Tailored business solutions through innovative research

Latest projects

RBIDZ- Customer Satisfaction Survey

Mthente was commissioned by RBIDZ to assess the satisfaction of customers/investors from the different sectors. The research aimed to provide an understanding of RBIDZ customer interactions, to better understand how they can improve on their customer interactions. In terms of the Special Economic Zone Act (Act No. 16 of 2014), the purpose of RBIDZ, and the Special Economic Zones are: To promote and attract both domestic and foreign direct investments to boost the economy of the country which in turn creates employment opportunities as well as develop skills; Facilitate the creation of an industrial complex, having a strategic national economic advantage for targeted investments and industries in the manufacturing sector and tradable services; Develop infrastructure required to support the development of targeted industrial activities, Provide the location for the establishment of targeted investments; Enable the beneficiation of mineral and natural resources;

DSBD- Longitudinal Study on SMMEs and Co-Operatives in South Africa

The Department of Small Business Development (DSBD) appointed Mthente to conduct a longitudinal study on Small, Micro and Medium Enterprises (SMMEs) and co-operatives in South Africa. The study will run from 2021 to 2024 and is the first study of its kind conducted by the DSBD. The aim of this study is to gather consistent data on SMMEs and co-operatives so as to assess the impact of government support programmes aimed at SMMEs and co-operatives, to uncover the inhibitors and opportunities to growth for the small business sector in the country, and to assess the performance of the sector in the economy with a particular focus on the impact of COVID-19. Most importantly, the study is intended to create a longitudinal profile of the sector through consistent measurement of key variables such as turnover, employment and growth.

ELECTRUM- Value Added Services Report

Electrum is a South African fintech company that uses modern technology to make transactions easier. Electrum appointed Mthente to conduct research on Value-Added Services (VAS) in South Africa, with the primary objective of investigating the VAS landscape, understanding the current and future landscape of VAS in the country, and develop recommendations for building a VAS business for Electrum’s clients.

In the context of this study, VAS is defined as providing a way for banking, retail and mobile network operator (MNO) customers to purchase digital products such as airtime and data, lottery tickets, conduct money transfers and pay bills. The total market value for VAS transactions is estimated at a little over R565 billion per year, with retailers facilitating the largest number of transactions.

SAVE THE CHILDREN SA- Market analysis study

Mthente Research and Consulting Services (Pty) Ltd (Mthente) was appointed to conduct a market analysis study commissioned by Save The Children South Africa (SCSA). SCSA through its Children on the Move Project (COM) focuses on children and youth considered highly vulnerable and at-risk due to the effects of migration. These are mainly unaccompanied and separated migrant children of different migratory categories such as asylum seekers, refugees, trafficked smuggled children, and economic migrants amongst others.

According to Stats SA (2019), the provincial estimates show that while Gauteng Province has a migrant population of (25.8%), both Limpopo Province and Eastern Cape have a proportion of (33.3%) of migrants younger than 15 years old.

VVOB- Testing the effectiveness of the GRP4ECE model

Previous literature argues that proper timing of interventions in early childhood education is indispensable to tackle gender stereotypes and foster gender equity. However, we also know that in South Africa, as in many other countries, most Early Childhood Development (ECD) programming tends to be gender-blind rather than gender-sensitive and responsive and there is a gap in interventions to address this. To tackle this, the international organization VVOB – education for development (VVOB), the South African Department of Basic Education (DBE) and South African Council of Educators (SACE) have partnered in a pilot project on Gender-Responsive Pedagogy for Early Childhood Education (GRP4ECE) that ran over a period of two years (2020/2021). VVOB and the DBE collaborated to develop a practical gender-responsive pedagogy for early childhood education that provides an opportunity to proactively bridge this gap for all young children.

FEM Education Foundation NPC (FEMEF): a longitudinal impact programme evaluation of the Columba Leadership Programme

Mthente Research and Consulting Services (Pty) Ltd successfully bid for an evaluation commission by the FEM Education Foundation NPC (FEMEF) for a longitudinal impact programme evaluation of the Columba Leadership Programme.

The purpose of this evaluation is to assess the baseline outcomes in year 1 and provide a progress evaluation of the outcomes against the baseline at the end of year 2 and 3, as well as provide a detailed endline asssessment of the educational impacts against the baseline in year 4. This evaluation will include two components. Firstly, a desktop analysis of all existing evaluations conducted on Columba to date and a review of research conducted on similar interventions. Secondly, a longitudinal assessment of the outcomes and impact of the Columba Leadership program in accordance with its theory of change. A classical pre-post and group-comparison will be used to draw conclusions on progress within the control group and as compared to the treatment group.

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Opinion Poll

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“Mthente’s energy, commitment and high-quality work provided our team with accurate and timely information to guide program changes and insightful recommendations for post-pilot adjustments to enhance impact.

Mthente’s targeted interviews and focus group discussions also helped to capture nuanced 21c skill growth and the unique impact of the program on confidence and grit.”

Michelle Malecki, Programme Management Officer, World Vision.