ECGB: Organisational Maturity Assessment

The Eastern Cape Gambling Board (ECGB) is responsible for regulating all gambling activities in the province per the Eastern Cape Gambling Act (Act 5 of 1997, as amended) and the National Gambling Act (Act 7 of 2004, as amended). This includes issuing and revoking gambling licenses, protecting the public from illegal gambling, and ensuring the exclusion of problem gamblers. The ECGB’s mission is to promote a socially responsible industry through regulation, licensing, and enforcement, ensuring the Eastern Cape gaming industry is honest and competitive, contributing to society, and providing excellent service to stakeholders.

In line with this mandate, the ECGB commissioned Mthente Research and Consulting Services to conduct an annual organisational maturity assessment, with the most recent one completed in the 2023/24 financial year. This assessment was based on the ECGB’s organisational maturity framework and an electronic tool, which evaluates the performance of its governance processes. The 2024/25 Organisational Maturity Assessment reaffirms the organisation’s strong and stable performance by consistently maintaining its maturity rating.