Mthente Research and Consulting Services was appointed by South African Tourism to conduct the Mid-Term Assessment to assess the first two and a half years of implementation of their Five-Year Strategic Plan 2020 – 2025. The objective of the mid-term progress report was to;  determine the extent to which South African Tourism has succeeded in achieving each of the strategic outcome-oriented goals and objectives set at the beginning of the five-year period,   undertake an analysis of SA Tourism’s Five-Year Strategic Plan in relation to the organisation’s performance, provide an analysis of the global changes that have implications for the organisation’s work for the remainder of the five-year term and provide recommendations on amendments to the Five-Year Strategic Plan for the remaining period.

In addition to an in-depth analysis of documents and reporting evidence submitted by SA Tourism, Mthente conducted 11 group interviews with Executive Managers and the Heads of Business Units who play a key role in ensuring delivery against the Five-Year Strategic Plan. These interviews were designed to probe and gain additional in-depth qualitative information from the participants and assisted with the triangulation of findings for the report. The final Mid-Term Progress Report provided deep insights into the assessment of the five-year strategic plan for South African Tourism and was developed in line with DPME Guidelines.  

Mthente helps to track the implementation of recommendations made to police of xenophobic violence and hate crimes

In 2022, the African Policing Civilian Oversight Forum (APCOF), with support from the European Union (EU), published research on the role of external police oversight mechanisms in monitoring the response by the South African Police Service (SAPS) to xenophobic violence and related hate crimes. This research found that despite significant investment by the South African Human Rights Commission (SAHRC) in understanding and making recommendations to address policing deficits in this area, implementation of those recommendations by SAPS and others has been weak[1]. Based on this finding, APCOF commissioned Mthente to develop a monitoring framework to systematically track the implementation of SAHRC recommendations by SAPS.

The SAHRC is mandated to promote, protect, monitor and observe the respect for the human rights of all people in South Africa, including migrants. Furthermore, the SAHRC has extensive powers to compel the SAPS to adhere to human rights-focused policing[2]. To fulfil its mandate, the SAHRC needs to systematically track the implementation of recommendations relating to the SAPS’ obligations to combat xenophobic violence as well as safeguard the fundamental human rights of all people in South Africa regardless of their citizenship or ethnic origin.

Numerous recommendations have been made to address the policing of xenophobic attacks (i.e., the SAHRC recommendations, the Morane inquiry, Judge Pillay’s recommendations etc.). Various processes have resulted in evidence-based recommendations made to the SAPS and its stakeholders to address the identified deficits in the prevention of, and response to, xenophobic violence. However, the implementation by the SAPS of these previous and subsequent recommendations has remained weak.

The current attempts in response to previous recommendations include a review of border security policies by Parliament which led to the establishment within the Department of Home Affairs of the BMA. Also, following the release of the Panel of Experts Report on Policing and Crowd Management, a process of the reform of the SAPS Public Order Policing units is underway. However, the lacklustre response of such units during the July 2021 riots in KwaZulu-Natal demonstrates that further reform efforts are required. To emphasise the implementation of suggested recommendations, key Portfolio Committees on Police ought to request the implementing institutions to provide reports on the state of implementation.

In 2022 Cabinet approved the Integrated Crime and Violence Prevention Strategy (ICVPS). The development of this strategy was driven by the CSPS with the ICVPS being presented as the implementation blueprint for the White Paper on Safety and Security. The ICVPS emphasises that the SAPS (and by implication the CSPS) should play an active role in implementing the National Action Plan on Racism, Racial Discrimination and Xenophobia. In this regard, the SAPS are required to monitor and prioritise investigations into incidents of xenophobic violence. However, no specific CSPS roles are identified in this regard. To date, there are no documents that indicate the status of the implementation of this Strategy, which is still in the initial stages of implementation.

The National Action Plan (NAP) outlines key indicators and associated activities to combat racism, racial discrimination, xenophobia and related intolerance for the period 2019/2020 – 2023/2024, but there is currently no means to evaluate the implementation of the various activities associated with the NAP. The baseline study is supposed to take account of current laws, policies, programmes, activities, needs and human and institutional resources for the elimination of racism, racial discrimination, xenophobia and related intolerance.

A key responsibility of the CSPS is the mobilisation of relevant role players and stakeholders at the community level, especially community police forums (CPFs). This can include the provision of capacity building for CPFs where the need arises. In fact, the provision of training and technical support to CPFs is listed as a performance indicator in the CSPS Annual Performance Plan. Some of the published research findings have demonstrated that CPFs can play a significant role in preventing xenophobic violence, and in some communities, CPFs have previously protected foreign nationals from impending attacks[4][5]. CPFs have also acted as forums in which disputes between South Africans and foreign nationals living in the same community can be resolved in non-violent ways. However, the research has also demonstrated that some CPFs can encourage violence against migrants. Hence, the CSPS can play a key role in encouraging the violence prevention and conflict management potential of CPFs through standard setting and capacity building.

As previously indicated, the CSPS spearheaded the development of the ICVPS which highlights the role of the police service in implementing the National Action Plan on Racism, Racial Discrimination and Xenophobia. The CSPS could also use its research mandate to undertake and commission targeted research on how community stakeholders can be activated to prevent xenophobic violence. Such a research function could also be used to effectively monitor the progress and impact of these interventions. Already, interventions by Freedom House and ALPS Resilience (which included a research component) have shown promise.

It is evident that unless there is a strong monitoring mechanism in place, similar recommendations to those already evident in this report will be made again, without tracking of implementation, whenever there is an inquiry into xenophobia and related hate crimes. Mthente’s monitoring framework aims to enable the tracking of the implementation of recommendations by SAHRC, which will ensure that SAPS is able to strengthen its ability to detect, prevent and respond to xenophobic violence and hate crimes.

The Department of Small Business Development (DSBD) appointed Mthente to conduct a longitudinal study on Small, Micro and Medium Enterprises (SMMEs) and co-operatives in South Africa. The study will run from 2021 to 2024 and is the first study of its kind conducted by the DSBD. The aim of this study is to gather consistent data on SMMEs and co-operatives so as to assess the impact of government support programmes aimed at SMMEs and co-operatives, to uncover the inhibitors and opportunities to growth for the small business sector in the country, and to assess the performance of the sector in the economy with a particular focus on the impact of COVID-19. Most importantly, the study is intended to create a longitudinal profile of the sector through consistent measurement of key variables such as turnover, employment and growth.

SMMEs and co-operatives play a vital role in the South African economy and form an important part of the strategic goals captured in the National Development Plan (NDP). The small business sector is ascribed a critical role in combating poverty and inequality in the country, with the NDP stating the goal that 90% of new jobs in the country will be created by SMMEs in the country by 2030. In 2020, SMMEs and co-operatives contributed an estimated 47% to South African GDP and 57% to employment in the country.

Historically, SMMEs in South Africa have struggled with access to markets and finance, finding skilled staff, regulatory burdens, and low skills levels, among other things. While these challenges have continued to plague SMMEs, COVID-19 has introduced new challenges for the sector. These include finding premises and equipment, paying utility bills and marketing their businesses. It is important to note that, while the challenges faced by South African SMMEs are similar to those found elsewhere in the world, these challenges have persisted over the last decade, with little reported headway being made.

This study used a mixed-methodology approach which included benchmarking case studies, surveys with SMMEs and co-operatives, expert interviews and a detailed literature review. The study looked at a profile of SMME owners, a description of the sector, the contribution of SMMEs to the economy, the impact of government support on the sector, and the challenges and opportunities faced by SMMEs and co-operatives in the country.

The study showed that, while SMMEs have shown incredible resilience during COVID-19, the sector is still under-performing in terms of the NDP goals set out for it. Furthermore, SMMEs remain in survival mode, and have not yet moved to future-looking strategies for ensuring their enterprises can survive in a post-COVID and post-recovery world. The informal sector remains an area of significant opportunity for the country, with these enterprises not yet being leveraged to their full potential. Furthermore, there remain significant inequalities in the support and performance of SMMEs and co-operatives, with low awareness of government programmes being a significant contributing factor to the lack of development in the sector.

NACOSA

The Networking HIV/AIDS Community of South Africa (NACOSA) has commissioned a baseline capacity assessment on the organisations implementing its Orphans and Vulnerable Children Community System Strengthening Project (OVC CSS). The programme was developed in consultation with national and provincial government in six provinces, and seeks to strengthen and expand community support systems for orphans and vulnerable children and their families, using NACOSA’s tested Community Systems Strengthening model. This assessment will serve to inform the current levels of capacity of new partner organisations, and strengthen the knowledge base around the current status of Community Based Organisation (CBO) capacity in South Africa.

The objectives of this assessment are to:

  • determine the current status of CBO capacity to deliver efficient, effective, relevant and sustainable OVC interventions to communities in need;
  • review the organisational systems, technical capacity, leadership/governance, adaptive and networking/linkages capacity of each CBO; and
  • gather data on current community responses and existing systems for supporting vulnerable children and households.
NDA

The National Development Agency (NDA) commissioned a progress evaluation of the Eksteenskuil Agricultural Cooperative Grapevine Project. This is an income generation project previously funded by the NDA. Sustainability funding specifically aims to give a ‘cash injection’ to projects identified by the NDA as potentially sustainable, but in need of a ‘boost’. To address key challenges affecting the sustainability of the grapevine project, Eksteenskuil successfully applied for sustainability funding from the NDA to the value of R248 449 for the purchase of 5 500 vented picking trays.

The research objectives of the evaluation sought to assess the following:

  • if the sustainability funding agreement between the NDA and the Project has been implemented, and if not, why not;
  • if the goods/equipment agreed to be delivered to the project have been delivered by the NDA, and if not, what had delayed the delivery of the goods/equipment;
  • if the sustainability funding by the NDA is adding any measurable value to the project; and
  • the strengths, weaknesses and challenges that have affected the implementation of the sustainability funding of the project, from the perspective of both the project staff and the NDA staff.
gep

Mthente has been commissioned by the Gauteng Enterprise Propeller (GEP), to evaluate the impact and measure the effectiveness of its programmes over the last four years. The programmes support the establishment, growth and sustainability of Small, Medium and Micro Enterprises (SMMEs) and Cooperatives in the Gauteng Province.

In addition to measuring effectiveness, the research will identify programme failures and make recommendations for improvement in the rollout of GEP’s programmes for the coming financial years.   The evaluation includes a survey amongst 1 500 of the SMMEs on GEP’s database.

Tshwaranang Legal Advocacy Centre

The Tshwaranang Legal Advocacy Centre (TLAC) (commonly referred to as ‘Tshwaranang’) commissioned an evaluation and strategic positioning exercise. This occurred at a critical time for Tshwaranang after a funding shortfall that led to staff retrenchments, the relocation of the office and the near closure of the organisation. The outcomes of the evaluation process informed a repositioning strategy, which Mthente facilitated with staff and Board members. The strategy focused on gaining strategic insight into future opportunities and direction for the organisation.

VVOB

Previous literature argues that proper timing of interventions in early childhood education is indispensable to tackle gender stereotypes and foster gender equity. However, we also know that in South Africa, as in many other countries, most Early Childhood Development (ECD) programming tends to be gender-blind rather than gender-sensitive and responsive and there is a gap in interventions to address this. To tackle this, the international organization VVOB – education for development (VVOB), the South African Department of Basic Education (DBE) and South African Council of Educators (SACE) have partnered in a pilot project on Gender-Responsive Pedagogy for Early Childhood Education (GRP4ECE) that ran over a period of two years (2020/2021). VVOB and the DBE collaborated to develop a practical gender-responsive pedagogy for early childhood education that provides an opportunity to proactively bridge this gap for all young children.

Mthente Research and Consulting Services (Pty) Ltd was commissioned to test the effectiveness of the contextualized GRP4ECE model in 84 early childhood development (ECD) centres in KwaZulu-Natal.

Mthente conducted baseline and endline evaluations to assess the following research objectives:

  1. Are there differences between the two groups in children’s gender normative behavior measured?
  2. To what extent do the knowledge, attitudes, practices (KAP) and motivation of teachers and school leaders who participate in the GRP4ECE pilot intervention (i.e., teacher and school leadership training for gender-sensitive pedagogy and play-based learning) change compared to teachers and school leaders who do not participate?
  3. To what extent do the different components of the GRP4ECE pilot intervention (contextualized toolkit, professional development, PLCs, support from The Unlimited Child (TUC) change the knowledge, attitudes, practices (KAP) and motivation of teachers and school leaders who participate in the intervention?
  4. What are recommendations to strengthen (the different components of) the GRP4ECE model in view of the effectiveness, sustainability and scaling-up of the intervention?

The research was presented in three working papers. The findings of this study will influence the development of the capacity development trajectories for teachers and centre leaders in ECD. Furthermore, the findings and lessons learned from the pilot will feed into the final adaptation of the toolkit and in the scaling of the pilot.

Mthente Research and Consulting Services (Pty) Ltd successfully bid for an evaluation commission by the FEM Education Foundation NPC (FEMEF) for a longitudinal impact programme evaluation of the Columba Leadership Programme.

The purpose of this evaluation is to assess the baseline outcomes in year 1 and provide a progress evaluation of the outcomes against the baseline at the end of year 2 and 3, as well as provide a detailed endline asssessment of the educational impacts against the baseline in year 4. This evaluation will include two components. Firstly, a desktop analysis of all existing evaluations conducted on Columba to date and a review of research conducted on similar interventions. Secondly, a longitudinal assessment of the outcomes and impact of the Columba Leadership program in accordance with its theory of change. A classical pre-post and group-comparison will be used to draw conclusions on progress within the control group and as compared to the treatment group.

It is expected that the customised indices developed during this evaluation to measure school culture and youth resilience will continue to be used past the life of the evaluation. As such, the tools developed will be designed with this consideration in mind.   The customised indices will take into account the School Culture Index and Youth Resilient Leadership Index – both developed by Columba – as well as the theory of change, logic framework and other relevant literature from the desktop review.

It is expected that this report will be widely shared. This includes being published on the FEM and Columba websites. The final evaluation report might be used to influence government and other stakeholders.

Tshikululu Social Investments commissioned Mthente Research and Consulting Services to conduct a due-diligence evaluation of a Faith-based Non-Government Organisation (NGO) based in Pretoria, and their Pre-school Forum Expansion programme. The programme had capacity to work with 43 early childhood development (ECD) centres and was proposing to expand working with 150 ECD centres in the next two years and 750 ECD centres in the next 6 years.

The objectives of this due-diligence study were to:

  • Define and analyse the organisation’s proposed operating model
  • Identify whether the model is worth replicating
  • Ascertain if the organisation has sufficient resource capacity
  • Understand the organisations finances and costing (financial due diligence)
  • Observe its impact on beneficiaries.

In order to make decisions on funding this programme, the due-diligence evaluation conducted research with the NGO, as well as conducting research with the ECD centre beneficiaries of the Pre-school Forum programme. In so doing, the NGO’s structure and overall financial, human resource, and governance capacity was investigated, as well as the structure, content and impact of the Pre-school Forum.